Location: London, NW3 3NA, United Kingdom
Address: Primrose Hill Road
The Britannia Hampstead Hotel is a 135-bedroom hotel within easy reach of all major transport links and within walking distance of Hampstead village. Our reception desk offers fantastic customer service and care and we are looking to recruit a new Receptionist Supervisor to join the team.
Benefits include:
* An attractive salary
* Career development opportunities throughout the UK
* Significant staff discount rates when staying at one of our 60 hotels in the UK
* 50% discount off food and drink if staying at one of our hotels
* Friends and family hotel stay discounts
* Reduced membership at our Leisure clubs
* Free meals on duty (when applicable)
* Employee referral scheme
* Free Uniform (if applicable to your role)
* Up to 28 days holiday including bank holidays per annum.
* Auto enrolment pension scheme
Your duties will include:
* Checking guests in and out
* Training and supervising the team
* Maximising revenue and minimising loss within the Department.
* Promoting food and beverage facilities.
* Providing information to guests on all hotel products and services.
* Be involved with taking payments, cash handling & balancing floats.
* Answering telephones and handling guests and visitors queries
The successful candidate will be organised, punctual and well-presented, with excellent communication and customer service skills. Knowledge of Opera would be advantageous.
We are an equal opportunities employer. We require all employees to provide us with evidence of their right to work in the UK. All data will be stored in accordance with our privacy policy found on our website. Strictly no agencies. No commissions or other charges will be paid in any circumstances.
AMRT1_UKCT