Service Advisor - Prestige Main Dealer
Location: West Byfleet
Salary: £26,000 - £28,000 (Over £50,000 OTE)
Hours: Monday to Friday, 8:00 AM - 5:30 PM
Weekends: None
Are you an experienced Service Advisor looking for an exciting opportunity with a prestigious Main Dealer? Join a professional and dynamic team in West Byfleet, where your skills will be valued and rewarded with an excellent work-life balance and opportunities for growth.
About the Role:
As a Service Advisor, you'll play a pivotal role in ensuring every customer receives exceptional service from start to finish. You will act as the key point of contact between the customer and the workshop, delivering a seamless and professional experience.
Key Responsibilities:
1. Handle customer bookings and service enquiries.
2. Provide accurate service estimates and advise on additional services where applicable.
3. Keep customers informed on the progress of their vehicles, ensuring clear and consistent communication.
4. Liaise with the workshop to ensure smooth and efficient service delivery.
5. Build and maintain strong customer relationships, promoting brand loyalty.
What We're Looking For:
1. Proven experience as a Service Advisor within a dealership or automotive environment.
2. Excellent organisational skills and attention to detail.
3. Strong communication and interpersonal abilities.
4. A proactive and customer-focused mindset.
5. Confidence in upselling additional services and products.
Why Join Us?
1. Competitive salary of £26,000 - £28,000 with no weekend work.
2. Opportunity to work with a prestigious brand in a supportive and professional environment.
3. Clear career progression and development opportunities.
4. A chance to be part of a team committed to delivering excellence in customer service.
How to Apply:
If you're passionate about delivering exceptional customer service and want to join a thriving dealership, we'd love to hear from you. Contact Oakland Heath at Alecto Recruitment on (phone number removed).
Know someone who'd be perfect for this role? Refer them to us and earn a £350 referral fee if they're successfully placed.
Take the next step in your automotive career - apply today!
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