M4 Specialist are working in partnership with one of the UK’s largest employee-owned businesses to recruit for their flagship delivery hub based in Park Royal, London.
What sets our client apart from others is their unique structure. Unlike other businesses, every individual working within the Partnership is not simply an employee but a Partner. This means that every person shares in the responsibility for the company’s success and, equally, in the rewards when that success is achieved.
Role Overview:
As a strategic leader, you will oversee the end-to-end operations of a Customer Delivery Hub (CDH), ensuring the execution of flawless processes that not only meet but exceed the Partnership's expectations. Your role will be pivotal in driving operational excellence and fostering a high-performance culture across multiple functions.
In partnership with the CDH management team, you will lead and optimize critical functions, including warehousing, customer delivery, and administrative operations. You will be directly responsible for driving the operational performance of your designated area while contributing to the overall success of the hub.
You will inspire your team by fostering a culture of ownership and accountability, developing Partners to drive continuous improvement in all KPIs. This will ensure sustained customer loyalty, satisfaction, and operational integrity, aligning with the company's ethos.
Key Responsibilities & Accountabili...