As a leading accommodation provider Fresh are excited to be recruiting a Resident Advisor for Botanic Studios, which houses modern student homes with awesome social spaces, in a great Belfast location.
The Role:
This exciting position offers full time hours of 37.5 hours per week, working Monday to Friday, 9am - 5pm.
You’ll be working in an exciting, collaborative, people-first environment. You act as the first point of contact for resident and prospective resident enquiries providing exceptional support and service to ensure that the property runs smoothly, and the residents feel supported.
If you’re looking for a fun and friendly place to work where we value our students, and they value us right back, an environment where you’ll receive excellent training and mentoring - keep on reading!
As with all the members of our accommodation teams, our Resident Advisors are responsible for delivering a 5* service to our customers. Key responsibilities of the role include:
1. Dealing with enquiries from current and prospective residents via social networks, media communications, email, telephone and in person.
2. Organising events and open days for prospective and current residents.
3. Covering the main reception during office hours, this will include sorting the mail.
4. Be the face of Fresh for residents! Liaising with them on a regular basis making sure that residents feel support...