Overview
Towergate, within Ardonagh Advisory, is part of the Ardonagh Group, which spans the breadth of the insurance sector and is powered by more than 9,000 employees.
Salary
The estimated salary for this position is £40,000 - £60,000 per annum, depending on experience.
Job Description
This Insurance Portfolio Specialist role involves supporting a client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise.
Main Responsibilities:
* Building trust and rapport with clients to deliver exceptional customer service.
* Proactively identifying opportunities to improve client outcomes and driving business growth.
* Collaborating with internal teams to ensure seamless delivery of services and exceed client expectations.
Required Skills and Qualifications
To succeed in this role, you will need:
* Strong communication and interpersonal skills to build effective relationships with clients and colleagues.
* Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
* Excellent problem-solving skills, with a proactive approach to resolving issues and finding creative solutions.
Benefits
We offer a competitive benefits package, including:
* 26 days' holiday entitlement plus bank holidays.
* Opportunity to progress your career across the entire Ardonagh family.
* Gaining CII or ACII qualifications to boost your knowledge and career prospects.
* Pensions scheme.
* 24-hour support for physical and mental wellbeing.
* One day paid volunteering day to give back to our communities.
* The Spotlight Awards.
Company Culture
We are an equal opportunities employer who are committed to a working environment that is free from discrimination, inclusive, and empowers our people to bring their whole self to work and reach their full potential.