Sales Administrator
Location: Kendal
Reports to: Head of Sales
Summary of Position:
Our client is seeking a Sales Administrator to join their team in Kendal. As a Sales Administrator, you will play a pivotal role in providing accurate and relevant advice to customers regarding our client's products and training services. Your main responsibilities will include maintaining knowledge of company products and services, processing sales orders, providing quotations, following up on quotations, and developing new business by contacting prospective customers.
Tasks and Responsibilities:
Provide accurate and relevant advice to customers about our products and training services, ensuring prompt recording of customer information.
Maintain knowledge of our client's products and services, staying up to date with any changes or updates.
Process sales orders efficiently and accurately, ensuring on-time delivery and customer satisfaction.
Provide quotations to customers based on their requirements, adhering to pricing guidelines and policies.
Follow up on quotations to gauge customer interest and address any questions or concerns they may have.
Make regular contact with allocated accounts to build and maintain strong relationships, identifying sales opportunities that arise during customer interactions.
Use the CRM system to keep customer information up to date and track customer interactions, ensuring accurate reporting and effective communication within the...