Job Title: Patient Support Advisor
Contract Type: Temp To Perm
Driving Required: No
Working Pattern: Full Time
Are you a compassionate and customer-oriented individual who is passionate about providing excellent support to patients and their healthcare professionals? Our client, a leading healthcare organisation, is seeking a dedicated Patient Support Advisor to join their team.
Responsibilities:
Respond to customer technical inquiries via phone calls and emails
Document each contact and ensure resolution of customer needs
Provide empathetic and supportive assistance to customers
Handle calls in compliance with regulatory requirements
Maintain accurate records of all interactionsWhy Join Our Team?
- Make a Difference: Your role will directly impact the experience of patients and their healthcare professionals, providing them with the support they need.
- Career Growth: Our client values professional development and offers opportunities for advancement within their organisation.
- Collaborative Environment: Join a friendly and supportive team that values teamwork and mutual success.
Requirements:
Excellent communication skills, both verbal and written
Ability to provide empathetic and compassionate customer service
Strong problem-solving skills and attention to detail
Ability to handle multiple tasks effectively and work in a fast-paced environment
Flexibility to work shifts, including evenings, weekends, and holidaysHow to Apply:
If...