Job Title: Customer Support Technician
Location: Buckingham
Contract: Full time, permanent
Hours: Monday - Thursday, 9am - 5:30pm, Friday, 9am - 4:30pm
Salary: £28,000 per annum
Benefits & Perks:
25 days annual leave + bank holidays
Profit-related bonus (after probation)
Enhanced pension scheme
Vitality Private Healthcare
Opportunity to progress
Employee share option scheme
Salary sacrifice
Electric vehicle scheme with free charging at work
Cycle to Work scheme
Earlier finish time on FridaysAbout Our Client:
Our client is seeking a passionate and customer-oriented individual to join their team as a Customer Support Technician. With a focus on providing prompt and efficient technical support, as well as contributing to product testing efforts, our client prides themselves on delivering exceptional support and ensuring high-quality performance and reliability.
About The Job:
As a Customer Support Technician, you will play a vital role in ensuring our clients receive the assistance they need. In this role, you will be responsible for resolving customer issues, answering enquiries, and providing guidance on our client's products and services. Additionally, you will have the opportunity to conduct product testing, ensuring the highest level of quality and performance.
Key Responsibilities:
Provide prompt and effective technical support to customers via various channels, including phone, emails and Microsoft Teams
Resolve custome...