Desktop support expert in computer hardware, software and peripherals required to provide 2nd line support to c. 350 users. The ideal candidate will have a Bachelor’s degree in IT, Computer Science or similar Engineering subject and experience of;
1. Windows 10
2. Windows Server
3. Active Directory
4. Microsoft Office
5. Skype for business
6. Audio Visual (AV) Systems
7. Printers ideally Xerox
8. YSoft Safe Q
9. Video Conferencing
10. Digital Signage / Exterity
Role responsibilities;
11. Staging PCs
12. Maintaining Global Asset Management database
13. Install, Move, Add and Change / IMAC
14. Hardware and software maintenance and support
15. Work closely with Distributed Services, Systems, Network Support and Event Management teams
16. Supervise suppliers to perform maintenance, IMAC of IT equipment: PACS, UPS, PBX, Printers, Cabling system, etc.