Account Manager - Insurance My client is a forwarding thinking insurance company who are looking for a new member to join their friendly team. Key duties Manage inbound calls for Sales Team Support and manage renewal follow-up activity, including outstanding decisions and information requests Manage general queries, supplier questionnaires and requests for information Support the Sales Team in the recording and reporting of sales activity and outcomes Liaise with other functions within the business to ensure effective communication, timely resolution, and the best customer experience and outcomes Support sales projects and actively contribute to the continuous improvement of the sales process and function. Skills Administration, Sales or Account Management within an insurance or financial services company is preferred but not essential. Numeracy and literacy skills Organisation skills; ability to manage multiple demands Strong verbal and communication skills (in particular via telephone) Use of concise, clear and appropriate language Listening and responding effectively Reasoning and the ability to identify possible problems or stumbling blocks