A well established housing organisation are looking for a Scheme Manager to manage a patch of properties in the South Wales. This role is overseeing a scheme for retirement living, all based in one site. You will be helping to ensure the residents receive the best service, whilst ensuring building safety and compliance.
Job Title: Scheme Manager
Mon-Fri
Full time hours
35 hrs Mon-Fri
Temporary contract
As a Scheme Manager for this organisation, you will be:
* Ensuring excellent housing management services
* Providing great customer service
* Assisting with welfare benefits checks, rent and payment queries etc
* Responsible for void sign ups within the scheme, ensuring all vacant properties are allocated within set time frames.
* Helping to maximise tenants independence
* Completing regular compliance checks including health and safety, building safety in line with regulatory requirements
* Maintaining positive relationships with our customers
To be successful, the ideal Scheme Manager will have:
* Previous experience in a similar role
* Experience carrying out safety checks, risk assessments
* Good customer service skills
* The ability to engage with internal and external stake holders
We would like to speak to anyone with Estate Officer, Estate management, Retirement Living expe...