Job Description
IT Technician required. Our client is are a UK leading organisation who specialise in IT strategies and solutions to power growth. Working across the South East & beyond, they deliver infrastructure, security, software and support for businesses, schools and other organisations.
They are now on the lookout for an outstanding IT Technician to join the team and work at Sydenham School. You will be fully based in the school, with access and support from the IT team in Marden. As they like to operate as a team, there will be times when you may need to undertake training at their office in Marden.They need someone who is customer focussed with an admiration for customer service, great communication skills, and a passion for technology. You will be experienced in giving a first class IT service to resolve client issues.
Position Overview
1. First port of call for all your School’s ICT needs – resolving daily support requests
2. Working with school development team to ensure that the schools are getting the best level of service
3. Manageable responsibility for an IT apprentice to ensure they are receiving sufficient training & support
4. Managing & Controlling all technical aspects of the installation, configuration, and maintenance
5. Manage advanced diagnosis procedures on Hardware, software and peripherals
6. Ensure all help desk tickets are logged, tracked and resolved
7. Monitor and manage all infrastructure systems / Manage key services including Active Directory, DNS and Group Policy
8. Filtering, monitoring firewall and anti-virus systems
Position Requirements
9. Strong Experiencw with IT and Technical issues
10. A Level in ICT
11. Microsoft Certification – desirable
12. AD, DNS, DHCP, GP – Essential
13. Flexible & adaptable
14. Be prepared to work with students and to train small groups of school staff
15. Excellent Team Leader
16. Hyper-v & VMWare Certification – Desirable
17. Citrix & Exchange – Desirable
Position Remuneration
18. Salary £28,000 – £35,000
19. Monday to Friday 8:30am – 17:30pm
20. 25 days holiday including bank holidays
21. Pension Scheme
22. Other benefits discussed at interview stage