Exciting opportunity: Benefit Advisor (10 month FTC)
Do you have solid knowledge of welfare benefits and Universal Credit regulations?
Do you have experience of working in a customer facing position?
Do you have strong communication skills?
If the answer is yes, we may have the perfect opportunity for you.
Curo, a well-established Housing Association based in Bath with over 15,000 homes under our care, are looking for a dedicated individual with welfare benefit and Universal Credit regulations knowledge to join our busy Customer Accounts team. Were seeking someone with a blend of administrative expertise, customer service experience, and strong IT skills to contribute to our team of dedicated advisors.
This position will require access to a vehicle and a valid driving license.
What you'll be doing
As a Benefit Advisor, you will play a key role in supporting and empowering our customers to smoothly transition onto Housing Benefit and Universal Credit, while also helping them maximise their income by accessing other unclaimed benefits. Youll work collaboratively with colleagues across Curo, as well as third parties and stakeholders, to help our customers sustain their tenancies and ensure a home for good with Curo.
Key responsibilities include:
1. Working closely with colleagues and local Job Centres, including spending time on-site at the centres.
2. D...