Senior IT Service Manager
Pay up to £66,058, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance.
DWP. Digital with Purpose.
We are looking for a Senior IT Service Manager to join our community of tech experts in DWP Digital.
We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives.
DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people.
The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.
What skills, knowledge and experience will you need?
* Previous Service Management experience in a large complex IT environment, including understanding of and exposure to ITIL Service Management Framework to deliver a quality service and continuous improvement
* Ability to build strong relationships across a diverse range of stakeholders and services
* Previous experience of strategic planning and defining future direction
* Previous experience of operating in a senior leadership role, including line management, and coaching of medium to large operational teams
You and your role
As a Senior IT Service Manager, yo...