Job summary
About Us:
We�re Forestry England.� We live and breathe forests. We�re foresters, professionals and experts. We�re a passionate team who love to share our enthusiasm and want to make a positive difference for you and the environment.� Together, we�re using our scale and expertise to grow the nation�s forests for everyone.�
We're part of the Forestry Commission England family, operating as an Executive Agency of Defra. However, we receive less than 10% of our core funding from government. Although we're not a registered charity, we rely on our supporters to help us continue to help wildlife thrive and open up more green spaces.
About the role:
Join Forestry England during an exciting period of ambitious growth in our fundraising efforts. As Individual Giving Fundraising Manager, you will be crucial in helping to support our fundraising activities through excellent project management and creative strategies.
Reporting to the Senior Individual Giving manager, this hands-on role requires excellent project management of all elements of our fundraising programme, managing multiple projects simultaneously to deliver on time, within budget and to agreed standards. You will work closely with Forestry England Districts to support their income-generating potential, manage an exciting in-memory programme, help launch a new regular giving programme, support fundraising appeals, develop robust supporter journeys to aid retention, promote our gifts in Wills programme and work across the organisation to maximise cross-promotions.
You must be passionate about our work and keen to understand what motivates and inspires individuals to donate to Forestry England. With excellent relationship management and communication skills at all levels, and a proven track setting and delivering fundraising plans.
This role is perfect for an individual who is eager to expand and broaden their knowledge of fundraising, story-telling, project management and budget setting. We're looking for a talented, enthusiastic individual who loves a challenge!
Job description
Purpose:
To support the development, growth and delivery of Forestry England�s individual giving fundraising programme.
To develop individual giving fundraising projects to acquire new supporters, retain and increase the value of existing donors, monitor performance and make recommendations to improve results.
Key Work Areas:
Acquisition and Retention:
1. Develop a cause-led approach to fundraising within our Forest Centres, working closely with Districts to coordinate and maximise onsite fundraising potential.
2. Manage an in-memory programme which will support an income growth strategy.
3. Support effective acquisition approaches for the cash and regular giving programmes to increase fundraising income through both online and offline activities.
4. Work collaboratively to ensure that our supporters are at the heart of any developments, to ensure excellent supporter and donor engagement through appropriate channels, to minimise donor attrition, and to deliver excellent supporter stewardship to aid retention.
5. To use the power of storytelling to drive supporter acquisition and retention.
Analysis and budgets:
6. Evaluate fundraising activity against budgets and KPIs, making recommendations for future developments to improve performance.
7. Help set annual budgets with regular forecasting.
Other:
8. Be a champion for fundraising activity across the organisation, providing support and guidance.
9. Manage escalated supporters� queries and/or complaints and ensure they are dealt with appropriately to avoid reputational risk.
10. Maintain up-to-date knowledge of compliance and best practices as per the ICO and Fundraising Regulator and ensure that all activities undertaken by Individual Giving comply fully with the Fundraising Code of Practice.
The location of this post is flexible as its responsibilities cover the whole of England. The post holder will be expected to be in the Bristol office on a regular basis.�
As the post involves dealing with contacts across Forestry England, regular travel with stays away from home is a requirement of this post.
This is a full-time role for 37 hours per week, which will normally be worked Monday to Friday each week. However, the nature of the work includes requirement for some rostered working to cover work on some weekends, public and privilege holidays and evenings (with the exception of Christmas Day).
Person specification
Essential Professional and Technical experience:
11. Individual giving or fundraising experience within a complex organisation.
12. Proven experience in developing and delivering successful income-generation programmes.
13. Experience in engaging audiences with the ability to produce compelling copy, and developing successful cases for support and supporter journeys.
14. Ability to set and manage budgets, effectively forecasting fundraising income.
15. Experience of CRM systems, ideally Salesforce, for analysing fundraising performance and for planning.
16. Strong written communication and interpersonal skills.
17. Strong organisational and administrative skills including IT.
Desirable Professional and Technical experience:
18. A relevant qualification to degree standard or equivalent.
19. Experience in project management in large, complex organisations.
Behaviours
We'll assess you against these behaviours during the selection process:
20. Seeing the Big Picture
21. Changing and Improving
22. Making Effective Decisions
23. Communicating and Influencing
Benefits
Alongside your salary of �37,485, Forestry Commission contributes �10,859 towards you being a member of the Civil Service Defined Benefit Pension scheme.
Forestry England is a great place to work. We help all our employees to achieve their best � actively encouraging learning and development. We support everyone to achieve a healthy work-life balance, offering flexi-time and blended working where possible. �
We offer 25 days annual leave (rising to 30 days after 5 years) and days public/ additional holidays On top of this we offer a wealth of other benefits such as the cycle-to-work scheme, discounted health plans and a range of retail discounts as well as free entry/ parking to all our sites.�
And because we are part of the Civil Service, you will benefit from the option to pay into the Civil Service pension scheme. This is a defined benefit pension scheme, and we contributeat least 20%of your salary towards your pension every month. You can also take advantage of other benefits such as the Civil Service Sports Council and the Civil Service Motoring Association Club.�