Service Delivery Manager Purge & Relight
Our Role
As a Purge and Relight Service Delivery Manager, you will manage the safe and efficient replacement of Gas mains within NW CMO delivery of works programmes for your business unit. You will be responsible for a working environment, which ensures the achievement of all safety and environment legislation, engineering and customer standards.
The Purge and Relight Manager oversees and coordinates the safe purging, commissioning, and relighting of gas mains during replacement projects. The role ensures all work complies with health, safety, and environmental regulations and achieves customer satisfaction through quality service delivery.
You will provide operational leadership ensuring that the work is delivered safely on time, within budget and to our clients expectations. In addition to Health and Safety, customer service is critical. You will ensure that work is carried out in a manner which meets or exceeds customer expectations and adopts a right first time approach.
Satisfaction of customers is measured through a new regulatory measure called C-MeX. You will work closely with the client to influence a dramatic improvement in the C-MeX measure and show leadership skills to genuinely...