You will be responsible for the day-to-day co-ordination and processing of contracts for our Key Account/Gold Customers and Key Account Managers/Corporate Accounts teams. Ensure excellent levels of customer service, accuracy of data on the company computer systems, and achieving department KPIs.
Key Responsibilities and Accountabilities
1. To manage and input the entering of new and existing sales onto our systems.
2. To be in daily communication with Key Account Managers to ensure timely updates and progress.
3. You will be responsible for the accuracy of the data entered onto the company systems, ensure all company department procedures are followed.
4. Manage the supplier side and customer side information.
5. To undertake credit checks and ensure integrity of information provided.
6. Liaising with sub-contractors to ensure bins are delivered on time for customers.
7. Generating Waste Transfer Notes for customers that fall out of the annual renewal process.
8. Oversee the Major accounts inbox & ensure requests are dealt with & passed to the relevant team.
9. Ensuring documentation is prepared as required, and that the data supplied is processed promptly.
10. You will ensure all invoice queries are dealt with in an efficient manner and communicated with the financial teams. Identifying and helping to resolve issues with sub-contractors to reduce repeat issues.
11. Distribute inbound Web ...