The Opportunity
We are currently seeking a Junior Buyer to join our team at Sell2Swansway. This role is great for sales focused individuals whose main focus will be to close deals and negotiate with customers. You will be part of a small team of Junior Buyers and Administration.
More about the role
* Making and receiving calls from customers looking to sell their cars for cash.
* Making calls to customers who have previously enquired about selling their vehicle.
* Taking the lead and closing down customers where we have offered pricing.
* Ensuring that customer details, vehicle details and ownership changes are updated at every relevant customer contact opportunity in our CRM platform.
* Using sales AI and CRM effectively.
* Building rapport with customers and negotiating prices.
* Ensuring all checks have been completed prior to Swansway buying or collecting vehicles.
* Updating all records in our CRM system.
* Ensuring Finance have been notified of collections for payments.
* Managing daily, weekly, and monthly KPI’s to maintain performance.
* Managing the filters and valuation tools.
* Driving CRM campaigns to target stock as required by Swansway group.
* Working the deals offered and gaining support on pricing.
* Handling pricing objections.
More about you
* Experience of working in a similar role.
* Experience of creating, monitoring and collating data from excel spreadsheets.
* Sound practical knowledge of common ICT software packages, especially MS Office (Word, Excel, PowerPoint, Outlook, etc.).
* An understanding the importance of confidentiality and be able to handle sensitive and confidential issues.
* Effective communication skills, and be able to communicate (verbal, non-verbal, written, digital) with all stakeholders.
* Outstanding organisation skills.
* Proven ability to build, develop and maintain good relationships with internal and external customers.
* Exceptional customer service skills and phone manner.
* A proven track record of delivery of results.
* Strong project and analytical skills.
* Strong negotiation skills and the ability to close deals.
* A strong working knowledge of CRM and AI systems would be advantageous however full training will be given.
Benefits of working for Swansway Group
* Free on-site parking
* Holidays that increase with length of service
* Your Birthday off
* Company Pension Scheme
* Life Assurance- Death in Service Benefit
* Long service recognition
* Annual flu jab
* Discounts on products and services that extend to your family and friends
* Cycle to work scheme
* Employee recruitment referral payments
* Employee assistance programme and counselling service
* Occupational health services
* Car Benefit Scheme for employee or family
When you join Swansway, you’re joining a family; so, if you enjoy, and thrive, in an inclusive family atmosphere, apply to join us now!
Looking to shift your career into next gear? Apply today to be a part of our next success story.
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