Parts Consultant – Franchised Dealership – Maidstone
1. Location: Lipscomb Aylesford, Maidstone
2. Salary: £27,000 - £29,000 per annum + benefits + bonus
3. Contract: Permanent
4. Hours: Full Time 8.00 – 5.30 Mon – Friday (Plus Saturday morning rota)
5. Contact: Email to
6. Date Posted: September 2024 Closing Date: Open
Lipscomb Maidstone is a brand Centre for Stellantis operating Fiat, Abarth, Alfa Romeo and Jeep franchises along with Volvo operating from its complex in Aylesford, Maidstone.
We have a successful all brands Parts Department with a position for a Parts Consultant to work in a busy team committed to providing a high level of service to our workshop and trade customers, identifying and readying parts for our workshop and trade delivery service.
As a member of the parts team, you will receive excellent manufacturer training and development as part of our ongoing staff development program and be able to work to a high standard of performance with good keyboard and parts interpretation skills preferably gained from a previous franchised motor environment.
We offer excellent working facilities and pride ourselves on a modern facility with access to the latest technology and manufacturer support programmes.
Duties will include:
7. Maintain good communication channels with Internal and External customers
8. Processing of Vehicle Health Check & trade enquiries/orders/parts pricing information – Identifying and pre-picking of parts
9. Checking in and booking parts procedures
10. Dealing with Telephone and customer orders
Skills and experience required:
Essential
11. Previous motor parts environment
12. Accuracy in identifying vehicle components and parts interpretation
13. Good communication skills
14. Commitment to providing the highest levels of customer care in dealership at all touch points
15. Must be a team player, ability to work to set guidelines
Desirable:
16. Previous car dealership franchise environment experience
In return we offer excellent career opportunities, manufacturer and in-house training, 20 day’s holiday rising to 25 days long service, company contributory pension scheme, staff and family discount scheme.