Job Description
Service Care Solutions are looking for an Administrator to work within the Lancashire Constabulary on a 3-month initial contract.
Location: Preston (PR4)
Job role/responsibilities:
Ensure efficient and effective administration of the Constabulary's fleet and the Fleet Management Tranman system.
1. Efficient administration of the Fleet Management System, ensuring that comprehensive records for all Constabulary vehicles are accurately recorded and maintained.
2. Attend and contribute to daily briefings.
3. To run the fleet service scheduling as per agreed procedures and parameters, ensuring vehicles are serviced on time.
4. Effectively plan and produce servicing schedules for the Constabulary's fleet, taking operational priorities into account to maximise vehicle availability.
5. To ensure all vehicles are serviced in line with manufacturers recommendations and in line with the Police maintenance/service specifications.
6. To effectively plan and arrange for vehicles to be moved around the Constabulary by closely liaising with Fleet Recovery Drivers and customers.
7. To ensure all vehicles are registered, taxed, and insured in line with vehicles legislation.
8. To manage vehicle disposals, commissioning, fuel cards, and any other associated vehicle fleet requirements
9. To assist with the effective management of daily defect reporting through the Force Fleet Management systems and the fleet services mailbox.
10. To provide timely and regular updates to customers, including realistic timescales for service, repair, warranty, and other external work.
11. Effective communication with managers and colleagues within the Fleet Management Department highlighting priorities and issues where necessary.
12. To support the Fleet Administration Supervisor and attend meetings/seminars to represent the department as required.
Knowledge/Experience required:
13. Experience of working in an administrative role within a busy office environment
14. Ability to maintain and record information clearly and accurately.
15. Ability to communicate with a wide range of audiences utilising verbal, written, and listening skills effectively.
16. Ability to prioritise and organise workloads to meet deadlines and tight timelines.
17. Proficient in MS Office.
18. Experience of working to deadlines and tight timescales, within a busy environment.
19. Driving License.
Qualifications:
20. N/SVQ Level 2 or above Diploma in Customer Service or equivalent qualification or willingness to work towards within two years.