Job Title: UX Designer
Salary: £60,000 - £63,000
Location: East Grinstead (Hybrid working)
Contract: 12-month Fixed Term Contract
Hours: Monday to Friday, 9am-5pm
Benefits: 25 days holiday + bank holidays, pension contributions, hybrid working
Main Purpose of the Role:
This role focuses on improving user journeys, experiences, and CRO across multiple online brands and products using UX and visual design best practices. The UX Designer will work across digital channels (websites, booking apps, portals) on various devices, including desktop, mobile, and emerging technologies.
The ideal candidate is passionate, creative, and skilled in user-centred design, with the ability to analyse booking performance, present concepts, and take designs from idea to implementation. The UX Designer will drive both user satisfaction and business outcomes, increasing ROI from digital channels.
Key Responsibilities of the UX Designer:
Use web analytics, user testing, session recordings, heat maps, and feedback to identify user pain points and implement user-centred solutions based on insights and best practices
Develop and iterate visual and UX concepts, including user flows, wireframes (low and high fidelity), screen components, and assets
Collaborate with the Digital Product Owner and CRO team to create ideas, concepts, designs, and assets for A/B testing
Ensure designs are practical and achievable within timelines and technical platforms.
Create pixel-perfect...