Client Success / Key Account Manager
Annual Salary: £28,000 pa + Benefits
Hours: Monday Friday 9.00am 5.00pm (part-time considered) office based.
Our client is an award-winning 2nd generation family run business with an exciting opportunity for a dynamic and results driven key account manager, to join their Client Success Team.
They are a team of specialist Employment Law, HR and Health and Safety advisors that work with over 600 client companies throughout England, on a fixed fee annual contract basis. They love what they do and they genuinely want to add value to their SME client base.
The ideal candidate will focus on ensuring they deliver an exceptional client experience, maximising retention, and driving revenue growth through upselling, cross-selling and client referrals. The Client Success Team, is critical to their business growth strategy.
They are an ambitious company with a brilliant track record of year-on-year growth, profitability and development. They place significance on values such as graft, together, heart and grit. These core principles run right through their business and as a result, in all their dealings with clients. Their vision is to grow year on year, however they want to do this in the right way, maintaining their values and adding stability to the business. Building a great reputation is paramount and something that has been key to their business strategy from day one. They have been ...