Account Director
Covering Sussex, Surrey and Kent
£50,000 to £52,500 per annum plus car or car allowance
Reporting to the Regional Director, the Account Director will join our specialist Make Ready business. Churchill’s Make Ready division provides specialist vehicle preparation and station cleaning services within the Ambulance service which includes infection prevention control, technology, auditing and training. The Account Director will direct and support a team of three Account Managers, to drive the performance of operations, and close analysis of the business and strategy.
As Account Director you’ll be:
1. Attending quarterly meetings with all senior points of contact
2. Reviewing monthly KPI/QA scores for all contracts, ensuring required scores are being consistently achieved. Progress any relevant action for any low-scoring contracts
3. Undertaking site visits as required to assess standards and quality audit scores.
4. Ensuring Help Point are meeting KPI’s with regards to HelpDesk to Help Point requirements. Hold monthly/quarterly review of performance with Help Point Manager.
5. Maximising business opportunities within each client, identifying new service opportunities and/or operating practices and introducing or implementing this as appropriate subject to approval.
6. Reviewing ...