Job Description
The Role
This opportunity is perfect for an experienced Linux Engineer with expertise in enterprise MSP environments. As a customer-facing position, excellent communication skills are essential. The role requires a strong ability to support and mentor colleagues while acting as a key escalation point for the team.
The ideal candidate will have in-depth experience with virtualization, patch management, and managing large-scale virtualized environments. Advanced knowledge of RHEL, RHEL Satellite, VMware, and Windows Server OS management is essential. This role plays a crucial part in ensuring the stability, performance, and security of client IT systems.
Key Responsibilities:
1. Manage, optimize, and maintain virtual server infrastructure, operating systems, and related management tools to support client services.
2. Ensure compliance with industry best practices and standards across IT environments.
3. Communicate clearly and effectively with both internal teams and external stakeholders.
4. Maintain thorough documentation and generate performance reports.
5. Work collaboratively with the operations team to resolve issues and identify areas for process improvement.
6. Provide incident management and fulfill service requests to meet client needs.
7. Participate in on-call and out-of-hours duties as required.