SERVICE ADVISOR Location of the Service Advisor / Vehicle Service Advisor / Service Administrator / Fleet Administrator / Workshop Administrator / Vehicle Service Administrator / Aftersales Advisor: Tipton Salary of the Service Advisor / Vehicle Service Advisor / Service Administrator / Fleet Administrator / Workshop Administrator / Vehicle Service Administrator / Aftersales Advisor: £27500.00 pa plus Bonus - OTE £29,500.00 Hours of the Service Advisor / Vehicle Service Advisor / Service Administrator / Fleet Administrator / Workshop Administrator / Vehicle Service Administrator / Aftersales Advisor: Monday to Friday Days 09:00am - 18:00pm negotiable My client, a commercial vehicle dealership is looking for a Service Advisor / Vehicle Service Advisor / Service Administrator / Fleet Administrator / Workshop Administrator / Vehicle Service Administrator / Aftersales Advisor for their depot in Tipton.
The role of Service Advisor / Vehicle Service Advisor / Service Administrator / Fleet Administrator / Workshop Administrator / Vehicle Service Administrator / Aftersales Advisor: Reporting directly to the Depot Manager or Service Manager, the Service Advisor / Vehicle Service Advisor / Service Administrator / Fleet Administrator / Workshop Administrator / Vehicle Service Administrator / Aftersales Advisor will be responsible for the day to day customer service for the workshop. The list of duties is subject to change and on occasions you may be required to carry out other duties due to business needs.
Task of the Service Advisor / Vehicle Service Advisor / Service Administrator / Fleet Administrator / Workshop Administrator / Vehicle Service Administrator / Aftersales Advisor: Input and create work orders on system
Allocate work to fitters on a daily basis
Greeting customers
Ordering of parts and link to work order
Issue purchase orders to suppliers
Deal with reported defects and arrange attendance for breakdown calls
Goods receipt and close purchase orders
Input labour hours and description of work
Complete work orders and close jobs
Handling of incoming telephone calls
Arrange quotes for repairs
Obtain purchase orders for recharges
General depot administration
Obtain and collate recharge information
Planning of service inspections and MOT's
Workshop filing
Control flow and process of all WIP
Health and Safety compliance
A key part of the Service Advisor / Vehicle Service Advisor / Service Administrator / Fleet Administrator / Workshop Administrator / Vehicle Service Administrator / Aftersales Advisor is to ensure work is allocated and customers service levels are kept up.
The ideal Service Advisor / Vehicle Service Advisor / Service Administrator / Fleet Administrator / Workshop Administrator / Vehicle Service Administrator / Aftersales Advisor will have previous experience working in a dealership or fleet / workshop environment, dealing with vehicle advising or vehicle maintenance planning. If this Service Advisor role sounds like the job for you then please send your CV to Danica Baker at Sprint Recruitment
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