Workshop Controller / Assistant Service Manager
Nottingham
NISSAN & MG
Full Time
Permanent
OTE £37,000
We are hiring within our Nissan & MG Dealership on Abbeyfield Road Nottingham.
The role
As a Workshop Controller / Assistant Service Manager, you will work with the Service Manager to deliver a high level of productivity and an excellent standard of first-time repair, while making sure you always maintain a clean, safe and professional workshop.
What will I do on a daily basis?
· Managing and coaching a team of vehicle technicians and apprentices, making sure targets and business objectives are met.
· Making sure all servicing work is carried out correctly, and on time, with customer satisfaction in mind.
· Ensuring that all your working practices comply with company, DVSA, health and safety and manufacturer policy.
· Working with colleagues and other departments to ensure a seamless service for customers.
· Scheduling work to meet customer needs, taking into account workshop targets, the complexity of each job and the availability of parts.
· Providing estimates for servicing and repairs and setting timescales.
· Assisting technicians with technical challenges and finding the right outcome.
· Accurately recording technician time and writing technical reports and recommendations.
Why Sandicliffe?
Sandicliffe is a multi-award-winning family business with strong values, that has been thriving sinc...