Job summary
:
Workingunder the direct supervision of practice nurses and in accordance with specificPCN guidelines and protocols. Thepost-holder will be responsible for performing venepuncture to obtain bloodsamples from patients only as the result of a direct referral from a GP ornurse or following strict protocols for certain conditions.
Following additionaltraining (if required), the role will include completing NHS Health Checks, blood pressure readings and ECGs.
About us
Woodsley and Holt Park Local Care Partnership has a large footprint over north Leeds: all the way from Woodhouse, Little London, Burley, Hyde Park, Headingley and Kirkstall, through to Horsforth, Holt Park, and Cookridge.
Job description
Job responsibilities
Main duties and responsibilities:
Phlebotomy
NHS Health Checks
Blood Pressure recording
Height/Weight recording
Performing ECGs
Urinalysis
Chaperoning duties
Accurate, legible labelling of all samples to confirm patient identity
Checking patient identification against GP/nurse request and confirming with patient
Recording collection of blood sample in patient record in accordance with practice procedure
Ensuring that samples are dispatched to the appropriate laboratories in a timely fashion
Ensuring that anomalies are reported to a senior member of staff
Notifying the GP/nurse of any significant patient issues
Liaising with and assisting members of the administrative team
Restocking consulting rooms
Perform health promotion or health education work
Essential
Meet DBS standards.
Clinical Skills - Phlebotomy
Ability to recognise and work within limits of competence and seek advice when needed.
High level of written and verbal communications skills.
Ability to work to policies and procedures.
Willingness to receive basic clinical training
Ability to travel across locality on regular basis.
Valid driving licence and own transport.
Can adapt to working with different audiences
Good interpersonal skills
Confidentiality:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & safety:
The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):
Using personal security systems within the workplace according to practice guidelines
Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
Responsible for the correct and safe management of the specimens process including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
Management and maintenance of Personal Protective Equipment (PPE) for the practice, including provision, ordering, availability and ongoing correct usage by staff
Responsible for hand hygiene across the practice
Ownership of infection control and clinically based patient care protocols, and implementation of those protocols across the practice
Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
Monitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand-cleansing facilities, wipes etc.
Safe management of sharps procedures, including training, use, storage and disposal
Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised
Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers
Undertaking periodic infection control training
Waste management, including collection, handling, segregation, container management, storage and collection
Spillage control procedures, management and training
Decontamination control procedures, management and training, and equipment maintenance
Maintenance of sterile environments
Demonstrate due regard for safeguarding and promoting the welfare of children
Equality and diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues having in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Quality:
The post-holder will strive to maintain quality within the practice, and will:
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources
Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to:
1. Communicate effectively with other team members
2. Communicate effectively with patients and carers
3. Recognise peoples needs for alternative methods of communication and respond accordingly
Person Specification
Motivation
Essential
4. Commitment to health improvement
5. Patient empowerment
Qualifications
Essential
6. GCSE English and Maths or equivalent
7. Enhanced DBS check (completed upon employment)
8. Full UK driving license
9. Current CPR certificate
10. UK work permit (if required)
Desirable
11. Completion of The Care Certificate or other Healthcare Qualification.
Experience
Essential
12. Phlebotomy
13. Good communication skills
14. Organised and efficient in record keeping and completion of paperwork
15. Time management being able to prioritise work and work under pressure
16. Computer literacy
17. Awareness of appropriate guidelines such as infection control, sharps injuries, confidentiality
Desirable
18. Experience of working with SystmOne and / EMIS clinical system.
19. Previous experience of working in Primary Care.
Aptitude and Abilities
Essential
20. Willingness to share and collaborate across entire primary health team
21. Ability to develop and maintain effective working relationships with multi-disciplinary teams
22. Ability to work flexibly
23. Ability to recognize own limitations and act upon them appropriately
24. Willingness to learn and acquire new skills.