Temporary Customer Service Administrator
- Doncaster
- £23,000
- Fantastic benefits package
Join our Client, a successful manufacturing business in Doncaster! As the business continue to grow, they are seeking a detail-oriented Customer Service candidate to contribute to their success.
As a Customer Service Administrator, you will play a crucial role in the daily operations by accurately and efficiently processing customer orders. This role requires meticulous attention to detail, excellent organisational skills, and the ability to thrive in a collaborative team environment.
Key Responsibilities:
* Receive and review customer orders, ensuring accuracy and completeness
* Enter order information into the system with a high degree of precision
* Collaborate with other departments to confirm product availability and delivery timelines
* Communicate with customers to clarify order details or address any issues that may arise
* Coordinate with warehouse and shipping teams to ensure timely and accurate order fulfilment
* Monitor and update order statuses, keeping customers informed of any changes
* Resolve order discrepancies and address customer inquiries in a professional and timely manner
* Maintain thorough and accurate records of all order-related activities
Experience required of the Order Processor:
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