Tenancy Sustainment Officer
Location: West Bromwich/Birmingham
Salary: £24,512.25 per annum
Job title: Tenancy Sustainment Officer
A fulfilling and exciting opportunity available for a Tenancy Sustainment Officer to join our Association. The Tenancy Sustainment Officer will be based at our offices in West Bromwich/Birmingham.
* Adullam Homes Housing Association Ltd supports vulnerable individuals and households.
* We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential.
Purpose of the role
* To understand the complex needs of tenants, licensees, or occupants of Adullam properties within the context of Supported Exempt Accommodation.
* To deliver a consistently high customer service which enhances the quality of life for tenants by providing safe, secure, and attractive environments, creating sustainable communities.
* You will be expected to contribute to the maintenance and development of the Association's values, culture, and ethos.
About you
We are looking for a flexible, approachable individual with the ability to respond appropriately to challenging behaviour. Yo...