Job Description:
My client is looking for a hands-on Operations Manager to lead their drainage operations team. This role is perfect for someone with a solid blue-collar background who’s ready to step into a management position or has already done so. Reporting to the General Manager, you’ll oversee the day-to-day coordination of our drainage engineers and control centre team, ensuring efficient and top-quality service delivery.
Key Responsibilities:
* Plan and schedule work for drainage engineers, ensuring deadlines and safety standards are met.
* Support engineers with technical and operational guidance.
* Drive excellent customer service across the team.
* Assist with quotes and coordinate repair jobs.
* Build strong relationships with clients and attend key meetings.
* Meet financial targets and report to senior management.
* Work with H&S teams to ensure safety documentation is in place.
* Manage fleet maintenance in collaboration with the Transport Manager.
* Be part of the call-out rota as required.
Requirements:
* Extensive hands-on experience in the drainage industry.
* Strong leadership and people management skills.
* Ability to prioritise tasks and work under pressure.
* IT literate (MS Office) and excellent communication skills.
* Full UK driving licence.
What We Offer:
* Competitive salary and benefits package.
* Full-time, permanent role with opportunities for career growth.
* A supportive and collaborative work environment.
If you are interested in this position, please click apply and attach your most up-to-date CV