Customer Service Administrator
£30,400 + Overtime available
Rural Maidstone - office based
Permanent role
Monday to Friday - 39 hour week - Monday to Thursday 8.30am - 5pm and 9am - 4.30pm Friday
25 days annual leave (plus bank holidays)
Medical leave, cash plan, long service awards
We are working in partnership with a marketing-leading manufacturing company in the Maidstone area who are looking for a Customer Service Administrator to join their busy, close-knit Parts Sales department. If you have an interested in "how things work", mechanics or automotives, cars or bikes this role could be of particular interest.
The team has excellent longevity throughout, with the Parts Manager having worked there for 12 years receiving numerous promotions throughout that time and the majority of his team having been there 6-7 years with two having been there 25 and 10 years.
The successful Customer Service Administrator will have previous customer service experience within a fast-paced, varied office environment. The successful Customer Service Administrator will be a naturally calm, methodical individual who deals well under pressure and loves speaking to both customers and colleagues across multiple departments.
The duties for this Customer Service Administrator will include but not be limited to:
* Providing excellent customer whilst dealing with incoming orders and queries
* Answering calls, emails and greeting customers in person who come to the trade counter
* Providing technical parts support and advice to customers where possible, and passing to relevant departments to help when not
* Processing orders on SAP
* Tracking and reporting orders, feedback and customer queries on Microsoft Excel
You will be available to meet with me initially before a face-to-face interview with my client.
Netbox Recruitment are an equal opportunities employer acting as a recruitment agency for the attraction and selection of talented individuals for this position.
All applications considered, apply or call Sarah on (phone number removed) option 2