Senior IT Technician
Redhill, Surrey
£34,000 - £39,000 (DOE) + Company Benefits
Permanent
An esteemed and expanding independent consultancy with offices globally, are currently seeking a Senior IT Technician / IT Support Specialist to join their busy service desk team. You will join a team providing IT services to the company’s international group of offices.
Sound interesting? Read on…
As the Senior IT Support Engineer / Senior IT Technician you will provide both 1st and 2nd line technical support to local and remote users with common software packages and later with the in-house database system. The office systems for the UK and each International office are currently being migrated to Microsoft’s Azure services.
Responsibilities:
* Monitor service desk for IT issues by reviewing incoming tickets and reviewing progress.
* Senior IT Technician tasked with supporting roll out of new applications.
* Installation and configuration of computer hardware O/S and applications.
* Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
* Software deployment and updates, hardware replacement, managing backups
* Troubleshooting, migration to and management of online services i.e. SharePoint, Teams, Azure and Exchange.
Key Skills:
* Experience of working within a network/IT field.
* Good understanding of Microsoft Servers 2012 R2, 2019, 2022
* The IT ...