Tenancy Officer
£16.37 per hour
Monday to Friday
Site visits around Hull, so Driving Licence essential
3 month Temporary contract which could lead to Permanent role
Working as part of a geographically focused team the role provides a housing landlord service to approximately 23,000 homes across the City.
The post holder will be the first point of contact for residents supporting them to manage their tenancies and ensure rent is collected in line with the Council's tenancy agreement, housing legislation and policies and procedures.
The role will deliver an excellent local Housing Management service to tenants and other stakeholders in the city. Ensuring areas are high performing by improving neighbourhoods through tenancy management, identifying issues and acting on feedback from customers and the community.
The post holder will work closely with tenants, partners and other stakeholders to ensure schemes and projects run smoothly and that tenant and residents groups are supported.
Key responsibilities:
Promote and safeguard the welfare of children, young people and/or vulnerable adults, recognising risk indicators of different forms of abuse and neglect and making necessary referrals as required.
Ensure tenants comply with the conditions of their tenancy agreement.
Management of empty or abandoned properties making sure the property is safe and secure, and procedures are followed to end the tenancy correctly.
Have responsibility for ...