Seeking an experienced Head Housekeeper to lead a team in delivering exceptional guest experiences, managing daily operations, and driving productivity and efficiency in a fast-paced hotel environment.
WGC is the UK's leading outsourced hotel services company, serving over 24 million customers annually. As a Head Housekeeper, you will report to the Head Housekeeper and be responsible for supporting your team in the day-to-day running of the housekeeping department.
* Lead a team of housekeepers to deliver exceptional guest experiences and maintain high standards of cleanliness and service.
* Analyse guest data to plan resources and materials required to meet operational requirements.
* Develop and implement strategies to improve productivity and efficiency of room cleaning and guest satisfaction.
* Maintain strong working relationships with hotel teams, suppliers, and other stakeholders to ensure clear communication and implementation of best practices.
In return for your dedication, WGC offers a comprehensive benefits package, including:
* Life and Critical Illness Insurance
* Discount Store with discounts from ASDA, O2, and more
* Discounted hotels and flights
* HSF Assist medical package
* Full workplace pension scheme
* 28 days holiday
You will be responsible for:
* Managing team performance, recruitment, training, and development.
* Delivering and exceeding financial targets.
* Managing expenditure and payroll to ensure budgets are achieved.
* Participating in training to improve skills and performance.
* Solving routine challenges that occur on the job.
If you have previous experience in a housekeeping environment and a proven track record of delivering exceptional results in a fast-paced environment, we encourage you to apply for this exciting opportunity.