Job Description
Contracting Administrator/Receptionist - Please note this is a 6 month maternity cover from January
£26,000-£27,000 per annum - 6 Month FTC
Location - Office based role (Wilmslow) - Dual role covering up to 5 working days between both positions. Reception required to be covered when we have visitors that are not based at the
Wilmslow office full time.
Working hours - 8:45am - 5:30pm - (8:30am start on days with clients training scheduled)
As the UKs leading specialists in sales and apprenticeship training and development, Pareto is proud to work with some of the UK's most successful organisations, including Virgin Media, AmericanExpress, Oracle, DSV, Barclaycard, Uber and many more. At Pareto our services cover the whole spectrum of Sales Development from organisational and graduate assessment, to the development and design of complex Sales Training solutions which transform sales teams. As part of our growth and development as a business, we are currently seeking an Administrative Officer/Receptionist to support with the day to day running of our contracting business, which supports graduates into work via secondment from Pareto as well as managing the FOH at our Wilmslow office.
The Role:
Based out of our office in Wilmslow, the successful candidate will be a highly organised, enthusiastic and a confident individual who is proactive, decisive and able to manage their own time. You will have high-standards of work and an eye for detail. Experience within an administration/coordinator role is essential for this position.
The contracting team and reception requires a professional team member with excellent organisation skills and the ability to work well under pressure. The ideal candidate will have proven administration experience, be able to provide excellent customer service and have a good knowledge of computer systems. You must have a positive and enthusiastic attitude with a dedicated approach to teamwork. The Administrator/Receptionist will play a crucial role in maintaining a positive and efficient work environment while creating a seamless learning experience for our clients.
Administrator Office Tasks will include:
* General administrative duties including record keeping, answering the phone and dealing with general enquiries, data input and appointment making.
* Assisting with the on-boarding and compliance process such as sending and receiving of client/candidate paperwork and documents, preparing contracts and ensuring deadlines are met.
* Processing amendments to contracts.
* Booking and recording candidate holidays and absences.
* Processing timesheets to ensure payments are made on time.
* Note taking for meetings.
* Ensuring all candidate and client records are up to date.
* Reporting, monitoring and evaluation of documents.
* Speaking to candidates and clients over the phone.
* Support with Employee Relation duties.
* Wellbeing support.
Reception Tasks will include
* Front of House: Management and organisation of the Wilmslow reception. Greeting staff, clients and delegates into the office ensuring that they follow the sign in process and are aware of health and safety protocols.
* Supplies: Maintain and order office supplies ensuring adequate stock levels.
* Facility maintenance: Support the facilities manager with any office maintenance requirements e.g. fire alarm testing, pat testing etc.
* Visitor Management: Point of contact for all visitors to the Wilmslow office. Ensuring that a professional and welcoming environment is maintained. Creating and distributing building ID passes for internal colleagues, creating name cards for external visitors.
* Training & Meeting Room Bookings: Management and scheduling of room bookings for internal staff
Candidate profile:
* Strong organisation skills.
* Ability to multitask and adaptable to change.
* Excellent customer service.
* Confident with IT.
* Strong interpersonal skills.
* Excellent communication skills both written and verbal.
* Attention to detail.
* Solution focused/problem solver.