We have an exciting opportunity for a full time Customer Service Coordinator to join our team at Vistry North Central Midlands, our Stafford office. As our Customer Service Coordinator, you will need to be caring and have calmness, be flexible when deadlines are required and are a great team player, when you will deal with customer concerns received by telephone or written communication and you will co-ordinate and administer all activities in a timely and professional manner and deliver the Vistry Homes commitment to the customer journey.
Let's cut to the chase, what's in it for you...
1. Competitive basic salary and annual bonus
2. Up to 33 days annual leave plus bank holidays
3. Private Healthcare
4. Enhanced maternity, paternity and adoption leave
5. Competitive contributory pension scheme
6. Life assurance - 4 x your annual salary
7. Share incentive schemes
8. Employee rewards portal with many more benefits...
In return, what we would like from you...
9. Behave in line with our company values - Integrity, Caring and Quality
10. 5 GCSEs or equivalent including Maths and English
11. Previous experience working within a similar role
12. Good understanding of Microsoft Office, Excel, Outlook
13. Ability to handle complaints and difficult situations
14. Good planning and organisations skills
15. Able to multi task
16. Problem solving and decision making skills
<...