Job Description
IIntroduction:
Wipro Financial Outsourcing Services Ltd (WFOSL) is looking for a dedicated and customer-focused individual to join our team as a Senior Customer Service Representative, specialising in pensions. As the first point of contact for our clients and beneficiaries, you will play a crucial role in providing exceptional service and support for pension-related inquiries and concerns. Your strong communication skills, empathy, and in-depth knowledge of pension products and processes will be instrumental in ensuring a positive and satisfactory customer experience. This role will be required to work from office for 5 days a week.
About Wipro Financial Outsourcing Services Ltd (WFOSL):
Wipro Financial Outsourcing Services Ltd. (WFOSL) is a separate legal entity, authorized by the FCA and has been set up by Wipro to provide regulated outsourcing services within the Financial Services industry.
Our client is a leading provider for workplace pension schemes and WFOSL will be providing business and technology process outsourcing services and providing end to end front and back-office operations support.
Your Benefits:
As a Senior Customer Service Representative, you will receive a competitive salary, a generous benefits package and training & development in areas to help you improve.
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