Job Description
THE COMPANY
Montu is a leading cannabis company with operations in Europe and Asia-Pacific. We facilitate access to cannabis through locally integrated ecosystems that streamline the patient experience from end-to-end and set new standards in Cannabis Care.
Our mission: improve the lives of millions of people through cannabis therapies. Medical cannabis has already been legalised in more than 50 countries across the world over recent years, unlocking a huge potential for medical, wellness, and ultimately recreational markets. As one of the fastest growing businesses in the industry, Montu is now actively looking to expand the team to take the company to the next level in the UK.
THE ROLE
The role of the patient success coordinator sits within the operations team & requires a dynamic and patient centric individual who wants to help Montu patients and clinicians get the best out of the service. The candidate will be part of the UK founding team and help establish the operations and patient facing team
ROLE AND RESPONSIBILITIES:
1. Onboarding new patients
2. Outreach to patients to obtain feedback
3. Follow up with patients to discuss outcomes, next steps, and address any questions they may have.
4. Skilled in providing guidance and support to patients with varying levels of technological proficiency.
5. C...