Job Description
Sales Coordinator
My client is a medical aesthetic device company experiencing an unprecedented demand for their treatments, stimulating the need to hire a new, highly organised and proactive Sales Coordinator to join their dynamic team.
This role is pivotal in supporting the sales department's objectives by acting as a key link between the external sales force, customers, and internal operations.
Responsibilities:
* Manage and process customer orders, providing updates on delivery schedules, product availability, and potential delays.
* Maintain accurate sales records and prepare month-end performance reports to support goal-setting and tracking for senior management.
* Participate in product and service training sessions to provide informed support to both the sales team and customers.
* Build and nurture strong customer relationships to ensure long-term satisfaction and loyalty.
* Oversee and coordinate inventory management, ensuring accurate tracking and availability to meet demand.
* Maintain active communication with the sales team, ensuring seamless order processing and resolving customer inquiries promptly.
* Collaborate with management and the sales team to analyse sales data and identify trends or areas for improvement.
* Evaluate and refine existing processes to enhance efficiency and improve satisfaction for both customers and the team.
Requirements:
* Minimum of five years experience in sales administration, sales coordination, or a similar role.
* Proficiency with Microsoft Office Suite, CRM systems, and relevant business tools.
* Strong organisational skills with the ability to manage multiple priorities effectively.
* Collaborative mindset, contributing positively to a fast-paced and dynamic team environment.
* Problem-solving abilities and a customer-centric approach to ensure a high standard of service.
* Fluent in English, with excellent written and verbal communication skills.
This position offers the chance to join a forward-thinking organisation, playing a key role in streamlining operations and enhancing customer satisfaction. If you are detail-oriented and thrive in a collaborative environment, we encourage you to apply today!