Job Summary
We are seeking a detail-oriented and organised Clerk with additional responsibilities in sales support to join our team. In this hybrid role, you will be responsible for providing general administrative support to a small team within a manufacturing company whilst assisting the sales function of the business with day to day tasks. This position requires proficiency in data entry, strong organisational skills, and the ability to communicate effectively face-to-face, over the phone or via email. The successful candidate will have excellent communications skills, a proactive attitude, and a proven ability to multitask. Familiarity with Sage accounts is advantageous.
Responsibilities
Administrative Duties:
* Answer and direct incoming calls and emails.
* Greet visitors and manage the booking in and out process according to H & S procedures.
* Maintain and organize office files, documents, and records (physical and digital).
* Perform data entry tasks, including maintaining customer and sales databases.
* Assist with general office maintenance and supply ordering.
* Prepare and distribute correspondence, emails, and other office communications.
* Update company spreadsheets, word documents & PowerPoint presentations to maintain engineering supplies; track H & S training renewal dates; revise internal training presentations.
* Raise purchase orders as requested by teammates.
* Support administrative tasks as required, ensuring efficient office operations.
* Collaborate with team members to streamline processes and improve overall efficiency.
Sales Support:
* Deal with sales enquiries & orders.
* Raise sales orders and coordinate with customers on order status, delivery times & product availability.
* Raise sales invoices.
* Support the preparation of proposals, contracts, and sales documentation.
Requirements
* Proven experience in a clerical or administrative role is preferred.
* Proven experience of dealing with customers via phone or email.
* Strong organisational skills with the ability to manage multiple tasks effectively.
* Proficient in data entry with a keen eye for detail.
* Familiarity with Sage accounts & Microsoft Office Suite is highly desirable.
* Excellent communication skills, both written and verbal, with a focus on professional phone etiquette.
* Ability to work independently as well as part of a team in an environment where priorities can change with little notice.
If you are a motivated individual who thrives in an organised setting and possesses the required skills, we encourage you to apply for this exciting opportunity as a Clerk.
Job Type: Part-time
Pay: £10.91-£13.00 per hour
Expected hours: 16 per week
Schedule:
* Monday to Friday
Education:
* GCSE or equivalent (required)
Experience:
* Customer service: 3 years (required)
* Office Administration: 3 years (required)
Licence/Certification:
* Driving Licence (required)
Work authorisation:
* United Kingdom (preferred)
Work Location: In person
Reference ID: 202410
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