Job summary
We are looking for a Support Medical Secretary to join our friendly and passionate admin team. The post will be with the Cardiology Medical Secretarial team based in Kings Court 1 at Worcestershire Royal Hospital.
The successful candidate will need to be an experienced secretary who thrives on a challenge and is confident and competent at prioritising their workload efficiently. You should possess excellent typing and communication skills. Furthermore, we require a motivated individual to provide a professional service to our patients and clinical staff whilst having a working knowledge of Microsoft word, email and the Trusts IT systems.
If you are an experienced medical secretary, AMSPAR or equivalent this would be an advantage.
For informal enquires please contact Laura Preston 01905 763333. EXT 39572
Main duties of the job
Main duties of the job
For a detailed description of the role duties please refer to the main job description attached.
JOB PURPOSE
To provide comprehensive administrative and audio typing support for the Consultant Staff and their junior teams, assisting with achieving Trust and departmental objectives through liaising with relevant people and teams.
About us
Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.
Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.
The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester
Our workforce is over 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.
We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.
Our objectives are simple:
1. Best services for local people
2. Best experience of care and best outcomes for our patients
3. Best use of resources
4. Best people
Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.
We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.
Job description
Job responsibilities
1. To assist with the sorting of the dayto day incoming mail, taking action or referring back to the senior medicalsecretary, where necessary.
2. To undertake medical audio/copytyping duties, including outpatient letters to GPs, discharge summaries andother official correspondence.
3.To accept enquiries from clinicians, GPs Health Serviceand Social Services personnel, other hospitals, voluntary agencies, patientsand their relatives. Patient contact bytelephone is an integral part of the basic role. To deal with these enquiriesor refer back to the Senior Medical Secretary where necessary.
4. To ensure that patient case notes areas up-to-date and accurate by actively participating in the filing of patientrelated documentation at the earliest opportunity.
5. To ensure that case notes arecontrolled and delivered and participate with the Medical Records staff toreduce the incidences of lost notes and deliver them to clinical users, as soonas possible. To ensure that all case notes are tracked out prior to sendingthem out of the office.
6. To participate in the use of the PASsystem to establish patient information and produce patient documentation asrequired.
7. To assist in providing cover forother secretaries in the Medical Directorate to ensure continuity of service toConsultant, medical staff, service users and patients.
8. To undertake any photocopying andcollation as required.
9. To undertake any other duties as maybe required/appropriate by the Senior Secretaries/ Directorate Support Manager.
Person Specification
Skills and Knowledge
Essential
5. Audio typing.
6. In-depth working knowledge of Microsoft Office.
Desirable
7. Knowledge of NHS systems.
Qualifications
Essential
8. GCSE English & Maths
9. Recognised word processing/typing qualification
Desirable
10. Shorthand qualification.
11. AMSPAR qualification.
Personal Qualities
Essential
12. Excellent verbal and written communication skills.
13. Flexible and adaptable.
14. Able to work under pressure.
15. Ability to work under own initiative and part of a team.
Experience
Essential
16. Proven secretarial experience.
17. Experience of working in a busy office.
Desirable
18. NHS experience.
19. Use of OASIS PAS system.
20. Medical secretarial experience.