Customer service team leader

Internationally successful: The Wienerberger Group

Come and join us as a Customer Support Lead at our Head Office in Cheadle, Cheshire!

Wienerberger is a leading international provider of building materials and infrastructure solutions.We improve the quality of life and shape the future of construction. With our 19,000 employees at 216 locations in 28 countries, we improve the lives of people all over the world. Our products and system solutions enable energy-efficient, healthy, climate-friendly and affordable living.

About the Role

Are you and experienced and strategic Senior Customer Support Manager who enjoys leading a team to drive high service delivery standards and outstanding customer experience? In this critical role, you will be responsible for overseeing the day-to-day operations of the support team, optimising processes, and implementing strategies that improve service quality, efficiency and customer satisfaction. You will collaborate cross-functionally with Sales, Logistics, Supply Chain and Operations to build a seamless support experience that aligns with the company's goals and customer expectations.