Are you an experienced IT Manager ready to lead and optimise IT infrastructure? My client is seeking an IT Systems / Infrastructure Manager to spearhead their IT operations. Reporting to the Head of Finance this is a fantastic opportunity to manage a small IT team (4 people) and evolve their IT landscape to support current and future business needs.
* Location: 100% Office Based / On-site Nottingham City Centre
* Holidays: 20 Days + Bank Holidays
Key Responsibilities:
* Lead the IT team (4 people) to provide seamless support and maintenance of IT systems and infrastructure (on-prem and some cloud).
* Oversee ongoing IT projects, ensuring they align with company goals.
* Ensure the integrity and security of IT infrastructure and network in collaboration with third-party contractors.
* Troubleshoot system and network issues and oversee installations of hardware and software.
* Maintain and upgrade servers and develop new IT procedures and practices.
* Liaise with internal departments to provide first and second-line IT support.
* Manage relationships with vendors, outsourcers, and contractors to secure necessary infrastructure products and services.
* Proactively manage telecom, security, and alarm providers, auditing service levels and negotiating contracts for senior management approval.
* Ensure all systems are backed up securely and regularly.
* Maintain robust security measures to protect against cyber threats.
* Oversee site-specific installations, including new store systems and replacement PCs.
* Mentor and guide junior IT team members.
* Work with senior management to shape IT strategies and implement IT plans to meet current and future infrastructure needs.
* Implement and maintain best practice Service Desk Management.
* Create and maintain user manuals, system documentation, and licensing agreements.
* Prepare budgets for capital expenditure projects for management approval.
* Develop and document IT policies and procedures, including disaster recovery plans and monitoring of software and hardware usage.
* Ensure compliance with licensing, legislative, and company policy requirements.
* Coordinate with external contractors and suppliers to ensure timely external support.
* Provide reports and information to management and other departments as required.
Qualifications:
* Proven experience in IT systems and infrastructure management.
* Strong leadership and project management skills.
* Excellent problem-solving and strategic planning abilities.
* Effective communication skills, both written and verbal.
Join my client and play a pivotal role in driving their IT success. Apply now to take the next step in your IT career!
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