Job Title: IT Delivery Team Leader
Location: Hybrid working (Client based in Barlborough, Chesterfield)
Contract: Permanent Full Time
The role of IT Delivery Team Leader
Our client, an IT support services provider for businesses, is looking for an IT Delivery Team Leader. The primary focus of this role is to lead and manage the IT Delivery Team. This position would suit an IT engineer with experience in cloud infrastructure and Microsoft products. Responsibilities include managing projects, smaller implementations, client onsite visits, and onboarding new clients. Strong technical knowledge and the ability to communicate effectively with stakeholders is essential.
About You
The ideal candidate should have a technical background and some experience in leading a small team. The Team Leader will oversee a team of six, managing workloads and removing obstacles to ensure tasks are completed efficiently. They will provide technical guidance, ensure customer satisfaction, and identify improvements through analysis and new technologies. Effective organisational skills, communication, and relationship-building are crucial for success in this role.
Key Responsibilities:
provide an exceptional customer experience through effective project delivery within agreed cost, time, scope, quality, and security constraints
lead a small team by providing technical support and assistance
establish regular, clear, and consistent communication channels at all levels within the o...