The Opportunity
As a TPS Parts Sales Executive you’ll be responsible for handling external sales enquiries and achieving allocated sales targets for Volkswagen TPS. You will develop and maintain long term relationships with customers whilst providing expert knowledge, advice and support. Your role will be to ensure that all parts orders are efficiently and accurately processed and that all stock purchase records are correctly maintained. You will also ensure that all company policies and procedures are adhered to at all times whilst professionally representing the TPS brand.
You will have regular business customers that require account management and product upsell.
More about the role
* Accurately identify parts to meet the customer sales requirements
* Utilise all product promotions effectively to achieve specific targets set
* Maintain own knowledge levels on new or updated parts through the completion of appropriate training courses and reading information from bulletins, catalogues, parts updates, special offers, recalls etc.
* Maintain a professional and smart appearance at all times, and conduct business with the highest level of integrity and professionalism
* Maintain accurate customer records adhering to GDPR policies
More about you
* Previous experience in a parts or distribution operation involving regular telephone contact with retail and trade customers or experience of selling in a fast paced environment
* Ability to build strong and trusting relationships
* Ability to relate well to others and work as part of a team
* Excellent communication skills and telephone manner
* Good IT skills
* Demonstrates excellent attention to detail and accurate record-keeping
Benefits of working for Swansway
* Holidays that increase with length of service
* Your Birthday off
* Annual flu jab
* Discounts on products and services that extend to family and friends
* Access to our Car Benefit Scheme on successful completion of 3 months probation
* Additional leave
* Bereavement leave
* Company pension
* Cycle to work scheme
* Employee discount
* Free flu jabs
* Free parking
* Bonus scheme
Job Type: Full-time
Pay: From £25,000.00 per year
Schedule:
* Monday to Friday
* Weekend availability
Work Location: In person
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