VACANCY: Store Manager
LOCATION: Stratford-Upon-Avon
SALARY: £30000 - £35000
Aqumen Recruitment is thrilled to present a remarkable role for a Store Manager at a prestigious store in Stratford-Upon-Avon. This is a chance to join a company with nearly a century of heritage, still proudly owned by its founding family. This independent retailer is renowned for its commitment to family values and exceptional customer service.
As a Store Manager, you will lead a dedicated team of around fifteen, managing a store with an annual turnover of approximately £1.3m. This role offers the satisfaction of driving sales and profit through effective store management, ensuring high standards in all areas, and taking full responsibility for store security.
Key responsibilities include:
- Collaborating with the Operations Manager to review and achieve sales turnover budgets, and communicating these goals to your team.
- Supporting branch staff and overseeing specific sales transactions.
- Ensuring all staff are fully trained to maximise sales potential.
- Managing overhead budgets and maintaining staff costs within budgeted plans.
- Recruiting and inducting staff in line with company standards.
- Delivering exceptional customer service in accordance with the Five Star Service Agreement.
- Handling customer complaints professionally and ensuring after-sales service is utilised effectively.
- Maintaining high standards of window and interior displays.
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