Job Introduction
Purpose of the Role
The role will involve providing proactive and professional clinical management and leadership to remotely based 111 clinical advisors. The post holder will be a registered clinician who thrives on developing and coaching others to provide a safe and high quality patient focused service. The successful candidate will be responsible for the line management of a team of advisors who are based remotely/work from their home.
Key Success Measures
* Compassionate - We show kindness, consideration and understanding in everything we do - and demonstrate our caring nature to our patients, people and communities.
* Accomplished - We are available day and night - a responsive, adaptable, professional NHS partner, providing the best advice, care and treatment for every individual.
* Respectful - We recognize the value that individual and team differences bring - welcoming views, listening, being honest, and learning from others' experiences.
* Encouraging - We believe everyone matters, so we inspire confidence in others - promoting 'speaking up', fostering career-long learning and development, and supporting improvement ideas.
Key Areas of Responsibility & Accountability
1. In liaison with the Operational Shift Lead, support real-time management of Health Advisors, Clinical Advisors and Dental Nurse Advisors on shift ensuring clinically safe, effective and efficient worki...