We have a fantastic opportunity for a Sales Administrator to join our clients reputable business based in Witham.
Our client, a leading organisation based in Witham, is seeking a versatile and customer-focused individual to join their team for 12months possibly longer.
As a Sales Administrator, you will play a pivotal role in managing contracts while delivering exceptional customer service. This role requires a combination of contract management, customer service, and administrative skills.
Key Responsibilities:
* Liaise with customers to establish contract requirements and build strong relationships.
* Work closely with the Contracts Manager to gather forecasts and understand customer needs.
* Visit customer sites when necessary to gain insights into their requirements.
* Coordinate with the Production team to ensure contract requirements are met.
* Monitor and manage customer delivery schedules to meet commitments.
* Proactively identify and resolve any potential problems or customer complaints.
* Maintain accurate records and document customer requirements for internal communication.
* Identify opportunities for up-selling and generating leads for additional products.
* Ensure administrative tasks related to contracts are efficiently handled.
Required Skills:
1. Strong communication skills to effectively engage with customers and tea...