Summary:
You would work with the distribution team
You will give the distribution team the critical requirements that must be met in order to guarantee that the distribution product supports development in each market segment through efficient and effective service capabilities. You will be acknowledged as the principal customer problem manager from the standpoint of Product Support.
Job Responsibilities and Duties:
•Responsible for identification, analysis and resolution looking for needs and problems
•Establish and fulfil objectives ;produce outcomes; recognize and suggest alternatives routes of action; and make prompt judgment
•Use judgment to support and promote the following areas: NPI process, process improvement, overall sector development, warranty policy, etc.
•Managing distributor product support accounts
•Managing OEM OEM Product Support accounts
•Lead for customer issue resolution
•Management/adjudication of warranties
Minimum Required Skills:
1. Managing Conflict
2. Commercial experience
3. Project participation
4. Understanding 6 Sigma Experience
5. Ability to communicate effectively and work independently
Please send your CV for full job description and further information.
Job Title: Technical Support Representative
Location: Peterborough, UK
Rate/Salary: - GBP Hourly
Job Type: Contract
Trading as Aston Carter. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. 2876353. Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. Aston Carter is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at
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