Job Description
* Empty trash and recycling receptacles into the appropriate waste bins and ensure that receptacles are kept clean and free of smell
* Vacuum all carpeted areas and spot clean when necessary
* Sweep, mop, and polish floors using the appropriate cleaning supplies
* Clean and dust furniture, ledges, light fixtures, and other hard to reach places
* Wash windows, mirrors and glass surfaces and ensure they are free of streaks
* Clean and disinfect restrooms and ensure that soap and paper dispensers are well-stocked
* Take inventory of cleaning supplies and materials and order more as needed
* Inform maintenance manager of anything that is broken or not functioning correctly so that the issue is resolved promptly
* Maintain cleanliness of public areas such as lobbies, corridors, and lifts
* Perform deep cleaning tasks on a rotational basis, including shampooing carpets and upholstery
* Assist with setting up and cleaning meeting rooms and event spaces as required
* Respond promptly to guest requests and complaints regarding cleanliness issues
* Adhere to all health and safety regulations, including proper handling and storage of cleaning chemicals
* Collaborate with other departments to ensure a seamless guest experience
* Participate in regular training sessions to stay updated on new cleaning techniques and products
Qualifications
Does the below sound like you?
* Positive attitude and someone who makes our guests smile
* Genuinely friendly and caring
* Enjoys working as part of a team
* Ambitious and hard-working
* Ability to build relationships, internal and external, to the hotel and the Company
* Excellent planning and organisational skills
* Ability to multi-task and work under pressure
* Good communication and excellent grooming standards
* Attention to detail
* Physical stamina and ability to stand for extended periods
* Flexibility to work various shifts, including weekends and holidays
* Basic knowledge of cleaning products and their safe usage
* Ability to follow instructions and adhere to health and safety regulations
* Willingness to learn and adapt to new cleaning techniques and technologies
* Previous experience in housekeeping or cleaning roles (preferred but not essential)
Additional Information
* One more thing…
* By working at the Mercure Nottingham Sherwood Hotel you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality
* Our commitment to Diversity & Inclusion:
* We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.